FAQs - General Queries

Our Software is compatible with any Laser or Colour printer for printing receipts. However, if you need our recommendation, a standard HP or Canon printer is a good option.

TMS supports A5, A6 and Thermal print format or receipts

Since 3ionetra is a cloud-based software it needs internet for operations and transactions. However, we recommend you to keep a UBS system as back up if the internet isn’t working due to power cut to continue using 3ioNetra’s Temple Management software. In case the is internet connection is off due to any other reasons we recommend you to keep manual receipt books handy to keep a track of the transactions that can be later entered into the software once the internet connection is restored.

Yes. However, it is not available as a default option. The access to make back dated entries is only possible once the permissions are enabled for the temple.

Yes. The TMS provides a total receipt wise report of all the activities and transactions in a particular day were carried out which can also be downloaded in an MS Excel file format.

Yes. Inventory module is linked to seva / Pooja bookings module in the software. Every time a seva / pooja receipt is billed, the number of consumable items predefined for that particular Seva or Pooja automatically gets deducted from the inventory opening balance.

The 3ioNetra’s Temple Management Software is built considering the practical problems of the day-to-day life of the temple operations and hence the billing module of the software allows you to produce receipt for the partial amount received from the devotee. The Balance payment will still reflect in the reports under the devotee’s name that can be collected and billed at the next instance when the balance amount is received by the devotee.

Yes. 3ioNetra’s Temple Management software is available in multiple regional languages and all the modules can be supported in regional languages.

A Standard agreement popup will appear when user tries to login into the software. This agreement has to be accepted before using the software.
If any temple requires copy of the agreement then it can be sent to you via email.

At the moment we don’t allow the access of the software modules through a mobile device. The temple management software has many features and complex reports formats which are difficult to view on a mobile device.

Yes, the Devotee/Volunteer app can be made available to you without investing in 3ioNetra’s Temple Management software or temple website. However, we recommend you to invest in the app along with 3ioNetra’s Temple Management Software as it will help to integrate the two applications seamlessly for collecting donations through the app that will reflect in the software.

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